At The Bermudian magazine we relish the opportunity to praise successful local businesses that excel in their respective areas of expertise and to celebrate them in our annual Product & Service Awards.
In this, our 14th year, we acknowledge talented entrepreneurs like Rebecca Singleton, who recently opened a retail store for her TABS shorts, and praise companies like KPMG for their community service. We are equally proud to award newcomers like The Brand Lion and F3 Fitness alongside perennial winners like A.F. Smith and Redlaser—all of whom stand out in their respective fields.
The Bermudian is extremely grateful to our judges, who gave their significant time, energy and expertise to research and poll in each of these following categories before coming together to decide the winners. Without their dedication these awards would not be possible. Our endless appreciation goes to:
• Stephanie Lee, social media and special events promotions manager, iHope Global, and consultant, SocialLEE Consulting
• Jamila Godwin, marketing executive, KPMG
• Ron Spencer III, founder, Relay for Life of Bermuda & The Plan [B] Project and business development, Colonial Medical Insurance Company Ltd.
• Jenny Smatt, president and senior consultant, Ontru Ltd.
• Raymond Tannock, consultant, Bermuda Business Development Agency
The Bermudian is proud to acknowledge the following businesses and business people and we hope you continue to support them in equal measure.
AWARD OF EXCELLENCE
Generally speaking, most people aren’t overwhelmingly excited about accounting firms. However, there is just something different about Abacus that gets the firm recognition year after year in our awards. This year our judges polled as many people as they could to help them choose the winners, and Abacus had one of the highest vote counts in the survey. “It’s surprising that anyone would get excited about accounting,” said one judge. “But Abacus came up over and over again.”
Owned by Megan (Aruda) Nesbit, CMA, the firm has a number of highly trained CPA-qualified staff who provide personalised accounting and bookkeeping services primarily for small and medium-sized businesses and charitable organisations. Their attention to detail and exceptional service has earned them several Product & Service Awards over the last few years—including a three-peat from 2012 to 2014. This year the quiet quality of their work stood out from the other winners, and we are pleased to award them with the first Product & Service Award of Excellence.
From left to right: Lynette Powell, Kathryn Massa and Megan Nesbitt of Abacus.
Photo by Anne Spurling.
OFFICE FURNITURE & SUPPLIES
Considering the majority of us spend about 2,000 hours a year sitting at a desk, an enjoyable working environment is paramount to employee happiness. From the highest quality ergonomic office chairs to humorous stickynote pads, our judges say A.F. Smith has the best selection of office furniture and supplies on the island. Regardless of whether you are simply setting up a small home office or outfitting a new 15,000-square foot open plan building space, the wide selection of furniture systems and accoutrements available can be quickly ordered, delivered and installed by their knowledgeable staff, getting your business up and running in no time.
7 Tumkins Lane, Hamilton, 292-1882, www.afsmith.bm
OFF-SITE MEETING FACILITY
Bermuda Underwater Exploration Institute (BUEI)
The hands-down winner once again, BUEI now has six Product and Service Awards for best off-site meeting facility to brag about! With the equally award-winning Harbourfront Restaurant on site to cater all events, the spacious 148-seat Tradewinds Theatre, a beautiful lobby perfect for cocktail parties and two exquisitely decorated meeting rooms to chose from, the venue spaces available are perfect for any and all business functions. Located just outside of the city with ample parking, what more could your company ask
40 Crow Lane, Pembroke, 292-7219, www.buei.bm
When it comes to computer sales, our judges enthusiastically recommend the extensive selection and superior customer service at Redlaser. No matter where you stand on the Apple vs PC debate, the knowledgeable staff can advise on the best computer for your needs and recommend all the necessary dohickeys and thingamajigs even the most computer illiterate among us could ever want. Plus, the islandwide, sameday, free delivery is enough to impress even the savviest computer shoppers.
Ground Floor, 12 Bakery Lane, Pembroke, 296-6400, www.redlaser.bm
Purchasing the computers and supplies for your office is the easy part, actually setting up intricate network systems, installing and maintaining specialised software and making it all work wirelessly should be left to the professionals. Our judges voted the talented team at Decisions Limited as the best IT Support company to turn to when your office is just starting up, upgrading its system, renovating, relocating or simply trying to improve its business programs and, ultimately of course, the bottom line.
5 Bakery Lane, Pembroke, 295-4533, www.decisions.bm
Regardless of size, most companies need a number of human resource services from time to time, but not all can maintain a full-time HR department. Our judges recommend Expertise when your business is looking to outsource anything from c-suite executive searches, temporary staffing and payroll processing to relocation, training and teambuilding. Currently managing over 250 local companies in a wide range of industries—including insurance and reinsurance, banking, telecommunications, retail and more—Expertise have proven to be true experts in their field.
Mintflower Place, 2nd Floor, 8 Par La Ville Road, Hamilton, 296-0336, www.expertise.bm
(Jenny Smatt abstained.)
We are keenly aware that most people with an internet connection are more than capable of booking their tickets online these days when island fever kicks in and they need to get off the rock. However, when a company calls for organising an entire department to attend a weekend conference, involving several flights, hotel bookings and transportation, we suggest leaving it to the professionals at Worldview Travel. Their corporate travel support services can plan the detailed itinerary, offer 24/7 travel assistance and even save the company money by maximising reward programmes and taking advantage of group discounts.
35 Church Street, Hamilton, 292-3033, www.worldviewtravel.bm
Marshall Diel & Myers
Even relatively minor legal issues can be stressful and confusing to comprehend fully, so hiring the right law firm is the key to successfully navigating the legal system and making the process as efficient and painless as possible. From simple contract disputes to complex insolvency matters, our judges affirm that local companies are always in good hands when dealing with the expert lawyers at Marshall Diel & Myers.
31 Reid Street, Hamilton, 295-7105, www.law.bm
Its fourth award in this category, Abacus has once again been enthusiastically voted as the best accounting service available in Bermuda. With years of experience and proven attention to detail, the team there can provide all levels of accounting and bookkeeping services—from simple bill payments to payroll processing, bank reconciliations, audit preparation and even full-scale controller services. It all adds up to make Abacus the best.
(Jamila Godwin abstained)
OFFICE CLEANING SERVICE
Bermuda Cleaning Limited
The best office cleaners are the ones you never think about. They arrive after everyone has left for the day and employees return the next morning to spotless floors, dustless workstations and empty trashcans. However, the importance of a clean and healthy working environment cannot be understated, and thus our judges recommend Bermuda Cleaning Limited to get the job done. State-of-the-art equipment and machines, use of eco-friendly cleaning products and their 24/7 emergency response helped to set them apart.
23 Serpentine Road, Pembroke, 295-1378, www.bermudacleaning.bm
The downside to living on an island paradise is that often the specialised tools and supplies companies need to function must be ordered and shipped in, important contracts with overseas partners need to be securely transferred and local goods need to be delivered across the ocean. For their efficient service, impressive communication and reliable delivery men and women, DHL have risen above to the rest this year to be awarded best courier by our judges.
1 Midsea Lane, Hamilton, 294-4848, www.dhl.com
From left to right: Chelsey Lewis, Chemeeka Walters and Rebecca Wong of the DHL front desk team. Photo by Anne Spurling.
Botelho Wood Architects
The talented men and women behind the award-winning Waterloo House and the recent renovations to the Hamilton Princess Hotel are this year’s recipients of the best architectural firm. Founded in 2004 by partners Germano Botelho and Ted Wood, Botelho Wood Architects has been responsible for some of Bermuda’s biggest and best commercial design projects in recent years—and, no doubt, for many more years to come.
8 South Road, Smith’s, 232-6563, www.bwarch.bm
Known for her keen ability to transform a mundane space into something quite spectacular, decorator Janice Burke and her team at eye4design have been carefully cultivating a highly deserved reputation for quality work, efficient service and affordable prices since they were founded in 2004. While best known for their residential work—often featuring their use of recycled pallet boards—the team are also responsible for creating the new Sugar Shack Cake and Bake retail store on Front Street, BermyBerry in Dockyard and the award-winning
Marshall Diel & Myers office on Reid Street.
COMMERCIAL REAL ESTATE
Rego Sotheby’s International Realty
Whether you are starting up, relocating or expanding your business, navigating the commercial real estate market is definitely best left to the professionals. To lead you in the right direction the first time, our judges recommend the experienced staff at Rego Sotheby’s International Realty. Prefer to search on your own? Their detailed and easy-to-use website —regosothebysrealty.com, sothebysrealty.com, and americascuphomes.com—prove they are at the forefront when it comes to client communication.
Cavendish House, 2 Cavendish Road, Hamilton, 292-3921, www.regosothebysrealty.com
RESIDENTIAL REAL ESTATE
Coldwell Banker Bermuda Realty
Now that your business has a home, how about finding one for the incoming CEO? Billed as Bermuda’s largest, most comprehensive, full-service real estate firm, Coldwell Banker Bermuda Realty is our choice for all manner of residential real estate needs—from sales and rentals to full-scale property management, facilitating landlord/tenant communication and even hurricane preparation.
Atlantic House, 11 Par-la-Ville Road, Hamilton, 292-1793, www.bermudarealty.com
HOTEL/GUEST HOUSE FOR THE BUSINESS TRAVELLER
Hamilton Princess Hotel & Beach Club
More than a renovation, the reinvention of the Hamilton Princess Hotel and Beach Club has elevated it from the Grand Dame of Bermuda hotels to a luxury, world-class resort and now the official host hotel for the America’s Cup. From the modern one bedroom suites in the newly renovated Poinciana Wing to the stunning infinity pool and award-winning restaurants, business travellers will only be disappointed if their meetings run too long and they aren’t able to enjoy all the sparkling amenities ‘The Pink Palace” has to offer.
76 Pitts Bay Road, Pembroke, 295-3000,www.fairmont.com/hamilton-bermuda/
Off to a roaring success, relative new-comer Brand Lion can actually brag over 30 years of accumulated expertise in brand development, marketing, public relations, design and advertising. With a roster of clients including Polaris Holdings, Bermuda Security Group and Orange Bay Company, the agency—which includes chief propagandist Zina Edwards Malcolm and creative genius Nikki Fagan—has quickly established itself as a fierce competitor in the marketing division.
From left to right: Zina Edwards Malcolm, Nikki Fagan and Tusha Stovell of The Brand Lion.
Photo by Anne Spurling.
The multi-award winning advertising agency Cosmic has long been known as one of the best website designers on island. Their recent merger with The Foundation, another specialist in web design and development, has only served to expand and enhance the firm’s web design, development, hosting and management services, with The Foundation’s Craig Fergusson now serving as web services director. We have no doubt this powerhouse partnership will continue to make them a contender for this award for years to come.
Sean Collier and the team at Cosmic have swept both design awards this year as the hands-down favourite for best graphic designer. With such high profile clients like Buzz, People’s Pharmacy, CellOne, Cox Hallett Wilkinson and more, Cosmic’s work can be seen islandwide in print advertisements, social media sites, newsletters, websites…and the list goes on.
From attention grabbing, high-gloss business cards to detailed, 100-page annual reports, all printing jobs, regardless of size or complexity, will be professionally handled at Bermuda Press, say our judges. They have the ability to print up to 15,000 sheets per hour, making sure even the biggest job can be turned around quickly—and with their state-of-the-art equipment and highly trained pre-press professionals to help, you know it will be spectacular.
13 Addendum Lane, Pembroke, 292-6100, www.bermudapress.bm
Signage may be one of the most underrated yet most important parts of a business because, without it, how would we know where to go, whose office was whose, and which bathroom to use? Jokes aside, the talented designers at Signworx know just how to create the perfect signage to showcase your new office, announce an upcoming event and even produce graphics for the company van.
22 St. John’s Road, Pembroke, 296-2375, www.signworxltd.com
When you really want to create something outside the box to advertise your next event, our judges say talk first to the experienced designers and printing experts at Bermuda Blueprinting. Their capabilities include printing on vinyl, PVC, cut acrylic, metal and paper—so whatever type of off-the-wall banner design you can envision, they can turn it into a reality.
20 Bakery Lane, Pembroke, 292-2078, www.bdablue.com
MORNING CUP OF JOE
Is it the delicious coffee, the scrumptious bakery delights to accompany it or the fast and friendly service that makes Dangelini’s so great? Our judges say it is the perfect combination of all of the above that makes the small coffeehouse next to the ferry terminal the absolute best. Open at 7:30 a.m. Monday through Saturday, it’s where visitors are treated like regulars and regulars are treated like family.
8 Front St, Hamilton, 295-5272
It may be quietly tucked down a narrow alleyway, but Bolero Brasserie is hardly a secret amongst the corporate set. On any given day, you’ll likely find businessmen and women in their power suits dining next to construction bosses discussing the ins and outs of their newest jobs. When you need to impress a new client or seal a deal with an old one, Bolero will deliver the service, food and enjoyable experience to help you make just the right impression.
95 Front Street, Hamilton, 292 4507, www.bolerobrasserie.com
A decadent dessert at Bolero Brasserie.
Photo by Meredith Andrews.
Some days we can enjoy a leisurely lunch at a nice restaurant, but most are a quick, take-out meal devoured at our desk before we race back to the next project. When you want something healthy and hearty, our judges recommend heading over to Nonna’s Kitchen, where you will find an amazing salad bar with the freshest selection of toppings along with hearty soups, curries, stews, pasta specials and owner Norma’s delectable, glutenfree breads. Do not miss her famous cornbread, which is available by the slice or the pan!
4 Bermudiana Road, Hamilton, 295-7687
BEST WORKOUT FACILITY OR CLASS
Fierce Funk Fitness (F3)
After sitting on it far too much during the week, get ready to literally dance your behind off on Saturday mornings with Jasmine Desilva’s high energy Fierce Funk Fitness class. Currently held at 8:30 a.m. in CedarBridge Academy’s dance studio, the dance cardio workout features a fusion of reggae, soca and hip-hop music, with moves choreographed by Desilva herself. In the New Year, classes will be held Wednesdays at 5:30 p.m. and Saturdays at 8:30 a.m. at Union Square Beast Gym.
Port O Call
When you really need to impress a client or want to reward your loyal staff, you can’t go wrong with a business dinner at Port O Call. The atmosphere is sophisticated, the service is first class and the food is, well, simply the best. A private dining room for up to 16 people is also available and comes equipped with audio visual and digital amenities if needed.
87 Front Street, Hamilton, 295-5373, www.portocall.bm
Lifestyles Co Ltd.
Looking for something different and meaningful to give to your corporate clients this year? Our judges recommend the locally designed waterproof canvas bags from the dynamic duo— Marjorie “Miki” Richardson-Caines and Carlita Burgess—of Lifestyles Co Ltd. Official America’s Cup merchandise, the bags come in a range of colours and styles. The store also sells candles, gifts, souvenirs and other decorative items that can even be branded with your company name.
129 Front Street, Hamilton, 824-5433, www.lifestylesbda.com
Flowers By GiMi
With over 45 years of collective experience and several Best of Bermuda and Product & Service Awards under their belt, the team at Flowers by GiMi always impress with their floral design expertise and exceptional service. From a simple bouquet to brighten up your reception area to innovative décor concepts for a major event, you can count on senior designer and co-owner Michelle Geary and her staff to consistently create award-worthy displays of floral masterpieces.
37 Front Street, HSBC Harbourview Centre, Hamilton, 297-4464, www.flowersbygimi.com
Bermuda Event Solutions
Just like a wedding, planning a major corporate event often involves a large number of moving parts—from catering to décor, transportation, guest lists, conflict management and so much more. Instead of stressing over the details, our judges recommend you go ahead and hire Bermuda Event Solutions to handle it all for you. The experienced team, including Emily Boden and Kathleen Dodwell, always set out to create a memorable experience each and every time.
Emily Boden and Kathleen Dodwell of Bermuda Event Solutions.
Photo by Amanda Temple.
Off the well-beaten path and perfect for an intimate corporate party, Thyme Restaurant, hidden away in the Fritholme Estate complex at Elbow Beach, is the best, say our judges who hailed it as “very accommodating” and “a nice space that you can do a lot in.” Established by Bermudian foodie extraordinaire Joe Gibbons, the restaurant features fresh local produce
and Bermuda-inspired cuisine served either indoors or out around the pool.
1 Cataract Hill, Paget, 236-1379, www.thyme.bm
CATERING – LARGE EVENT
Island Restaurant Group
With over 20 Best of Bermuda Awards under their belt, the powerhouse team at Island Restaurant Group—comprising executive chef Derek Myers, chef de cuisine Ryan Solien and catering manager Magalie Favresse—are well known for their spectacular catering of large-scale local events. While the website boasts wide-ranging menu items to choose from, the group can customise your event with everything from a themed cuisine (suckling pig, anyone?) to a designer bar serving specialty cocktails.
From left to right: Stacy Schan, Derek Myers (seated), Ryan Solien and Gaby Leman.
Photo by Anne Spurling.
CATERING – SMALL EVENT
When you need some freshly baked pastries (they even have melt-in-your-mouth, warm cinnamon buns!) for a breakfast meeting or a fully catered lunch to impress your board members, our judges recommend City Café. Located across from the bus terminal in Hamilton, the café offers everything from traditional sandwich trays to sushi platters, hot foods and pizza, as well as cakes and homemade cookies.
4 Washington Street, Hamilton, 296-9462, www.citycafe.bm
PLACE FOR CORPORATE HAPPY HOUR
Marina Nights at 1609
The Hamilton Princess Hotel has been the happy hour hotspot for years, but the newly renovated terrace on the waterfront has taken corporate happy hour to the next level! Starting at 5 p.m. Friday nights from May through September, the executive types loosen their ties and the cocktails start flowing as everyone enjoys the spectacular harbour views on the marina next to 1609 restaurant. With a DJ for entertainment and VIP bottle service available, all the stress of the week instantly melts away at Marina Nights.
76 Pitts Bay, Hamilton, 298-2028, www.bermuda1609.com
RECREATIONAL ACTIVITY TO ENTERTAIN CLIENTS
As one judge put it, “Clients always love seeing the island differently, and what better way than on a cruise?” When you really need to impress a client, the magnificent new Bermuda 77 catamaran ZARA will have them handing over all the money in no time. Designed and built by Bermudians, ZARA was conceived to be both luxuriously comfortable and effortlessly sailed and offers a variety of lounging, dining and entertaining areas sure to impress even the most stoic businessman.
85 Harbour Road, Warwick, 516-5999, www.bermuda-yachts.com
CORPORATE STAFF OUTING
When it is time for the staff to let loose, our judges recommend hiring the ÜberVida for a fun day or night on the water. They offer a snorkeling/scuba diving trip to the North Barrier Reef for the adventurous crowd, a fun day designed for team building, and a two-hour sunset cocktail cruise that is sure to leave the staff feeling appreciated for their hard work. As one judge put it, “You are always guaranteed a good time on the ÜberVida!”
#1 Dock Front Street, Hamilton, 236-2222, www.ubervida.net
There is nothing at all enjoyable about crawling along Harbour Road in bumper-to-bumper traffic heading to town before fighting for a parking spot morning after morning. We say skip the morning madness and hop aboard a Sea Express ferry for a stress-free—and rather picturesque—commute into town.
Three dedicated Sea Express Service employees, who enjoy providing friendly, efficient service to the general public.
Photo by Aaron Mattis-Robinson.
Honourable Mention Government Service
Bermuda Fire and Rescue Service
The brave men and women of the BFRS are rarely acknowledged enough for the important jobs they do day in and day out. They are the first on the scene of most accidents and the last ones putting out the fire. For their tireless work containing the recent blaze on Front Street, our judges felt they truly deserved our thanks and this award.
49 King Street, Hamilton, 292-5555, www.gov.bm/department/fire-andrescue-service
Island Self Storage
Whether it’s storing old files for safekeeping or an entire office worth of furniture during a renovation, we recommend Island Self Storage. With 16,000-square-feet of climate controlled, highly secure storage space available, the facility is the best for those who want 24/7 access and a space just outside of Hamilton. Need a truck? They can handle that, too.
3 Mill Creek Road, Pembroke, 297-8673, www.islandselfstorage.bm
The founder of TABS (The Authentic Bermuda Shorts), Rebecca Singleton, has been on a mission since 2012 to produce the perfect pair of Bermuda shorts. The entrepreneur has a background in marketing and an eye for design, and after a year of research and development she launched her carefully designed shorts. They were an instant success and Singleton opened her first official TABS store on Reid Street this past summer. Opening a retail store while others are closing down? Now that’s a successful entrepreneur!
12 Reid Street, Hamilton, 704-8227, www.tabsbermuda.com
GREEN COMPANY OR INITIATIVE
Any company that can take the sting out of a monthly BELCO bill is award-worthy in our books! But the best, say our judges, is BE Solar. This family-owned company was founded in 1935 by Gordon H. Burland who designed The Bermuda Sun Heater—a solar water-heating system—in the mid-1930s. More recently, BE Solar installed the panels on the roof of the Acute Care Wing of the King Edward VII Memorial Hospital which will produce up to 900 gallons of hot water per day and significantly reduce operating costs. In between, they have been helping people save a whole lot of green by going green.
48 St. Johns Road, Pembroke, 279-5907, www.besolar.bm
COMPANY COMMUNITY/CHARITY PROJECT
KPMG’s ongoing partnership with Dellwood Middle School
Through their annual Make a Difference Day, KPMG have partnered with Dellwood Middle School to physically help revitalise the school’s buildings and grounds, as well as donating time to assist with administrative tasks and even donating laptops as part of the firm’s corporate social responsibility initiative. This past June, over 120 volunteers from KPMG rolled up their sleeves and planted, cleaned, painted, installed and assisted in every way possible. We applaud their commitment to the community!
Crown House, 4 Par-la-Ville Road, Hamilton, 295-5063, www.kpmg.com
(Jamila Godwin abstained)
KPMG: Members of the staff revitalise Dellwood's buildings and grounds.
CLEVER CUSTOMER INCENTIVE PROGRAMME
Forget frequent flyer miles, Hair Miles at Salon Pink is far more exciting! Clients can earn miles (1,000 miles = $1) by booking online appointments and referring friends. Men get in on the action too, with a loyalty card that offers a free haircut after nine consecutive bookings. And we can’t let you miss Pink Fridays where from 12 p.m. to 8 p.m. you can get your ‘do done for the weekend while enjoying a complimentary glass of wine or champagne plus dessert!
Magnolia Towers, 15 Parliament Street, Hamilton, 295-7465, www.salonpinkhair.com
COMPANY CHRISTMAS PARTY VENUE
Café Lido Complex
From cocktails on the Marina Terrace, followed by a sit down dinner at Lido Restaurant and capped off with dancing in The Deep, the Café Lido Complex at Elbow Beach is the hands-down favourite venue for a company Christmas party. The views are breathtaking, the food is beyond delectable and the service is always first class at Lido. Don’t forget to invite Santa!
Lido Complex, Elbow Beach Hotel Sea Terrace, 60 South Shore Road, Paget, 236-9884, www.lido.bm
Cafe Lido's spacious dining room.
J.D. Lewis Group & The Brand Lion
In this highly contested category, the judges were unable to choose between these two deserving winners so they awarded a tie to J.D. Lewis Group and The Brand Lion. Both are run by successful and strong women with many years of experience between them—Jodi D. Lewis is the CEO of J.D. Lewis Group and The Brand Lion is led by Zina Edwards Malcolm and Nikki Fagan. Both firms represent high-profile clients and both have many proven successful campaigns in their portfolios. We expect we’ll be hearing much more for years to come from these powerful women and the people they represent.
J.D. Lewis Group, 15 Front Street, Hamilton, 400-5634, www.jdlewisgroup.com
The Brand Lion, 236-2015, www.thebrandlion.com